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KPI FOR GETTING ELECTRICITY IN BRUNEI DARUSSALAM AS OF WEEK 12 2015


Efficiency

 

​No. ​Procedure ​Target Time to complete (calendar days)
Average time to complete
(calendar days)
​No of application meeting target to date
(%)
​FY 2015
(%)
​1​Approval of electrical layout and single line diagram from ABCI/DES​2​5​7688
​2​Payment of connection charges​1​2​83​89
​3​Approval for permit to dig​11​NA
*No application requires permit to dig to date
​NA
*No application requires permit to dig to date
​4​Approval for permanent connection​3​45893


 

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Reliability

 

No. ​Indicator ​Target ​YTD
​Full Year Estimate
FY(2015)
​1​Power outage > 1 hour​133​27​108
2​​System average interruption Duration Index (SAIDI)​ ​ ​
​i. Transmission
​39.57​8.10​32.40
​ii. Distribution
​123.45​17.45​69.80
3​System average interruption Frequency Index (SAIFI)​ ​ ​
i. Transmission​0.87​0.17​0.68
ii. Distribution​0.86​0.17​0.68


Definition:
SAIDI the average outage duration for each customer served
SAIFI is the average number of interruptions that a customer would experience

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Do you own a premise and need a permanent electricity connection?
What are the procedures to get electricity?


​No.

Procedure​ ​
​Contact Person
​ ​
​Brunei Muara
TutongBelait ​Temburong
​1​An approved electrical contractor submits application for approval of the electrical layout and single line diagram to the Authority for Building and Construction Industry
​Awg Mohd Shahrimin bin Hj Muhin
 
Dyg Hjh Rafeah binti
Hj Kassim
(T) 2384029
rafeah.kassim@des.gov.bn
​Awg Abu Jahal bin Siput
(T) 4222201,  7291201
​Awg Citizaan bin Johari
(T) 3340020 ext 44
​Awg Ampuan Haji Mahadi bin Hj Yusof
(T) 5222150, 5222151, 8280089
​2​The client appointed electrical contractor pays the Connection Charges to the Department of Electrical Services on behalf of the client, following which an electrical meter is procured and installed by an authorised vendor
​Awg Mataram bin Musa
(T) 2382090 ext 188
mataram.musa@des.gov.bn
Awg Ahmad bin Gador
(T) 4220790, 8280038
​Dyg Zaliha binti Haji Mohadi

(T) 3340020 ext 21 zaliha.mohadi@des.gov.bn

​Awg Ampuan Haji Mahadi bin Hj Yusof
(T) 5222150, 5222151, 8280089
​3​The approved electrical contractor obtains excavation permit from the local authority

​Awg Julaihi bin Hj Ibrahim 
(T)2383388
(F) 2383387

​Yong Chee Fa
(T) 4221225
(F) 4221494
Dyg Habsliza biniti Suhaili
(T) 3334312
(F)3331817
​Awg Ampuan Haji Mahadi bin Hj Yusof
(T) 5222150/5222151,  8280089
​4​The client obtains approval for permanent supply after the approved electrical contractor submits certification of test report by a Professional Engineer, occupation permit and other relevant documents
Dyg Hjh Siti Zainab bin Hj Mohd Nawi
2382090 ext 110
siti.mohd@des.gov.bn
Awg Lim Chee Kiat
4220784, 7294037
Dyg Fatma binti Julaihi
(T) 7190139
 
​Dyg Osnah binti Dullah
(T) 3340020 ext 22
 
Awg Battneh bin Lusip
(T) 7294023
 
​Awg Ampuan Haji Mahadi bin Hj Yusof
(T) 5222150/5222151, 8280089


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