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​The following lists out places where prepaid tokens can be purchased / electricity bills (postpaid) can be paid:-
At the department's HQ building and its branches.

Location

Day of the week

Time

DES HQ Building, Berakas
Department of Electrical Services
Old Airport Lama, Berakas.  BB3510

Monday - Saturday

 Friday

8.00am - 3.00pm

8.00am - 11.00am

BSB Branch
Department of Electrical Services
Jalan Kianggeh BS8610
Bandar Seri Begawan

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Sungai Liang Branch
Department of Electrical Services
Unit 4, Block C, Lot 985,
Jln kecil Sg liang, Kg. Gana.

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Muara Branch
Department of Electrical Services
Kg Sabun,
Jalan Tanjung Batu Muara.
Muara.  BT2128

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Tutong Branch
Department of Electrical Services
Bukit Bendera.
Tutong.  TA1341

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Kuala Belait Branch
Department of Electrical Services
Kg Pandan.
Bandar Seri Begawan  KA1931

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Seria Branch
Department of Electrical Services
Jalan Lorong Tengah
Seria KB1133

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Sengkurong Branch
Department of Electrical Services

Jalan Tutong BG 1121

Sengkurong

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Temburong Branch
Department of Electrical Services
Batu Apoi. Temburong

Monday - Saturday

Friday

8.00am - 3.00pm

8.00am - 11.00am

Mentiri Branch

Unit 24 Lot 9434, Bangunan Hj Ibrahim,

Kampong Mentiri



 

Monday - Saturday

Friday


 

8.00am - 3.00pm

8.00am - 11.00am

Payment of electricity bills can be made using cash, cheque or credit cards. Payment for Pre-Paid meter credits can be made using Cash or Credit Card. Payment of others services can be made using Cash or Cheque.

  • Note: Prepaid Meter Account Customers can purchased Prepaid Meter Tokens at all DST Incomm branches, similar as to DES Payment Counters.

 

At the following post offices:-

  • Anggerek Desa
  • Mata-mata
  • Muara
  • Salambigar
  • Limau Manis
  • Lumapas
  • Lamunin
  • Telisai
  • Labi
  • Lumut
  • BSP

Note:
The counter is closed on public holidays.
For further information, please contact: Finance Section,
Department of Electrical Services.

Counters will be closed during these public holiday:-

New Year's Day

02 January - Monday (as a replacement of 1st Jan)

Chinese New Year

28 January - Saturday

33rd National Day

23 February - Thursday

Israk Mikraj*

24 April - Monday

First Day of Ramadhan*​27 May - Saturday
Royal Brunei Armed Forces (RBAF) Day31 May - Wednesday
Revelation of the holy Al-Quran*​12 June - Monday

His Majesty The Sultan's 71st Birthday

15 July - Saturday

Hari Raya Aidilfitri*

25 until 28 June - Sunday until Wednesday

Hari Raya Aidil Adha*

1 September - Friday

First Day Hijrah 1439H*

22 September - Friday

​Maulidur Rasul*​01 December - Friday

Christmas Day

25 December - Monday

 

 *Subject to changes


Counter hours during fasting month:-

Location

Day of the week

Time

For all counters

Monday - Thursday

8.15 - 1.00

BSB, Sengkurong, Muara, Tutong, Kuala Belait

Fridays

8.15 - 11.00

Headquarters & BSB

Saturday

8.15 - 1.00

Others

8.15 - 1.00